nordicscan

Terms

Terms of service

Effective: July 20, 2026 · Last updated: July 17, 2026

1. Acceptance of the Terms

By creating an account, accessing, or using the Nordic Scan mobile application (“App”) you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, do not use the App.

2. Who We Are

“Nordic Scan,” “we,” “us,” and “our” refer to The Fred Group, Inc. (doing business as “Nordic Scan”), 795640 3rd Line EHS, Mono, Ontario L9V 1B5, Canada. Contact: privacy@nordicscan.co

3. Eligibility & Age Gate

You must be at least 16 years old if you are located in the European Economic Area, or at least 13 years old elsewhere (including the United Kingdom, Australia, and New Zealand). In addition, where local law requires it the App applies an in-app 18+ age gate (currently Hong Kong, Singapore, and Mexico). By using the App you represent that you meet the applicable age requirement and can enter into a contract.

4. Account Registration

You agree to provide accurate information and keep it current. You are responsible for all activity that occurs under your account.

5. Subscriptions, Auto-Renewal & Payment

5.1 Plans

  • Free tier – a daily scan allowance that varies by country (and may be zero in some countries).
  • Free Premium trial – new accounts may receive a time-limited free Premium trial granted by our servers (see 5.5). No payment method is collected and you are never charged for the trial.
  • Pro subscription – unlimited scans and all premium features, offered as an auto-renewable weekly or annual subscription that renews until you cancel. There is no monthly plan and no introductory offer.

5.2 Displayed Pricing

Fees, currency, and taxes are those shown in the Apple App Store or Google Play storefront for your country at purchase time. Prices may vary by region and may change as described below.

5.3 Auto-Renewal & Billing

If you buy a paid Pro subscription, it renews automatically at the then-current storefront price for your region and billing period until you cancel. Cancel in your Apple App Store or Google Play settings before the renewal is processed; your storefront shows the renewal date and controls cancellation timing. Cancellation ordinarily takes effect at the end of the current paid billing period, subject to storefront rules and applicable law.

5.4 Price Changes

We may change subscription fees for future renewal periods. We and/or the storefront will provide any notice required by storefront rules or applicable law and, where required, ask for your consent. If required consent is not given, your subscription may expire instead of renewing at the new price.

5.5 Free Premium Trial (No Card, No Auto-Charge)

We may grant new accounts a free Premium trial, activated when you make your first scan. Trial length varies by country and may be zero (no trial in that country). No payment method is collected for the trial, you are never charged for it, and it never converts into a paid subscription by itself — when the trial ends you automatically become a free-tier member. The Pro subscription itself is offered at the standard regional price shown in your storefront at purchase: no introductory or promotional store pricing and no store-billed trial phase is offered.

5.6 Refunds

Purchases and refunds are processed by Apple App Store or Google Play under their policies and applicable law. Request any refund through the storefront where you purchased.

5.7 Taxes

Fees include applicable sales, use, value-added, or similar taxes unless the storefront states otherwise.

6. License to Use the App

We grant you a limited, revocable, non-exclusive, non-transferable license to download and use the App for personal, non-commercial purposes, subject to these Terms.

7. User-Generated Content (Product Photos)

When you add or update a product, you may upload photos of its packaging. You confirm that (a) you have the right to share them, (b) they show product packaging only and do not contain personal information about identifiable people, and (c) they are not offensive, illegal, or infringing. You grant The Fred Group, Inc. a worldwide, royalty-free, perpetual licence to store and use the images you upload to provide and improve our product analysis, and to use the front image of a product you successfully add as that product's public catalog image shown to other users (kept as de-identified product information keyed to the barcode). We may refuse, remove, or take down any image, and suspend or block users who upload objectionable content, at our discretion. You can report any image or product from within the app or by emailing privacy@nordicscan.co; we aim to action valid takedown requests promptly. Please do not upload photos of people or any personal or sensitive information.

You may not upload content that is illegal, harassing, misleading, infringes intellectual-property rights, or attempts to reverse-engineer the App.

8. Health & Medical Disclaimer; Methodology; Your Data

Nordic Scan provides ingredient information and a concern score under our published method, for general consumer research. It is not medical advice and not a medical device, and does not diagnose, treat, cure, or prevent any disease, or determine the safety of any product. Decide for yourself.

The concern score is produced by our published method — see the methodology page for how the score works. For how we collect, use, and retain your personal data, and the privacy rights you have (including access, deletion, and — in the UK/EU — objection under GDPR Art. 21), see our Privacy Policy. You can delete your account in-app under Settings, or request deletion without the app at our data-deletion page.

9. No Warranty

The App is provided “as is” without warranties of any kind, express or implied, except where prohibited by law.

10. Limitation of Liability

To the fullest extent permitted, The Fred Group, Inc.’s total liability for any claim arising out of or relating to the App will not exceed the greater of (i) US $100 or (ii) the subscription fees you paid in the 12 months immediately preceding the claim. This cap does not apply to liability that cannot be excluded under applicable law (e.g., personal injury caused by negligence).

11. Indemnity

You will indemnify and defend The Fred Group, Inc. against any claims arising out of your breach of these Terms or misuse of the App.

12. Dispute Resolution & Governing Law

12.1 Ontario Law & Toronto Courts (default)

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, with exclusive jurisdiction in the courts of Toronto, except where local consumer laws let you sue in your home jurisdiction.

12.2 Mandatory Individual Arbitration (U.S. & Canada)

If you reside in the United States or Canada, any dispute we cannot resolve amicably will be finally resolved by binding arbitration administered by JAMS under its Consumer Arbitration Minimum Standards. - Class-action waiver: disputes must be brought individually. - Opt-out: email arbitration-optout@nordicscan.co within 30 days of first agreeing to these Terms; include your account identifier. - Small-claims carve-out: either party may pursue qualifying claims in small-claims court.

13. Changes to the Terms

Changes that materially reduce your rights or increase your obligations take effect no earlier than 30 days after notice. Changes that add benefits, clarify existing terms, or reflect new features without reducing your rights may take effect when posted. Continued use after a change's effective date constitutes acceptance.

14. Termination

We may suspend or terminate your account or block access to the App at any time, with or without notice, if: 1. You breach these Terms or the Acceptable-Use Policy; 2. Your use poses security, legal, or reputational risk to us or others; 3. We are required to do so by law or a competent authority; or 4. We discontinue the App or any part of it.

If we terminate your account other than for your breach, you may request any refund you are entitled to through the Apple App Store or Google Play, subject to their policies and applicable law. Termination does not limit any other rights or remedies we may have.

15. Contact

Questions about these Terms? Email privacy@nordicscan.co (Attn: Privacy Lead).