Delete your data

Last updated: June 25, 2026

Delete your Nordic Scan data

You can delete your account at any time inside the app under Settings → Delete account. If you cannot use the app, you can request deletion here or by emailing privacy@nordicscan.co.

What we delete

When you delete your Nordic Scan account, we permanently delete from our systems: your account and profile, your favorites, your scan history and search history, your in-app activity/events, your scans and your user-linked scan records, the product images you uploaded that we hold to improve our analysis, your active recall watch-list subscriptions, your push-notification registration, and your subscription-link records.

Two things we keep

1. A front image already published to the shared product catalog, and the de-identified product-analysis data we derive and store keyed to the product barcode (our analysis archive), remain as product information no longer linked to you.
2. Records we must retain for legal, tax, regulatory, or accountability reasons (billing/transaction event records, the request audit log, the recall-watch archive retained under FDA/CFIA food-safety recordkeeping (typically 5–7 years), and — where implemented — push-delivery logs).

Until you delete your account, we may keep photos you uploaded for up to 7 years to improve our analysis (see the upload disclosure) — except a front photo we publish to the public product catalog, which we keep as de-identified catalog information.

You can also object (UK/EU GDPR Art. 21) to our use of your uploaded images to improve our analysis.

Request deletion

To request deletion without the app, email privacy@nordicscan.co from the address on your account, or use the in-app Settings → Delete account flow. We confirm and complete verified requests in line with applicable law.